Relevance verified: 02.04.2026
1. General Provisions
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Player”, “User”, “you”) and Wot N.V., the company operating Pelican Casino through the website pelican-casino-au.com (“Casino”, “we”, “us”, “our”). By registering an account, accessing the website, or making use of any service offered on pelican-casino-au.com, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
Wot N.V. is incorporated under the laws of Curacao and holds a valid gaming licence issued by the Curacao Gaming Authority. The licence authorises the operation of online gaming services. Pelican Casino is operated exclusively for entertainment purposes under the applicable offshore regulatory framework.
We reserve the right to revise or update these Terms at our discretion. Continued use of the website following any modification constitutes your acceptance of the revised Terms. You are encouraged to review this page regularly to remain informed of any changes.
2. Eligibility and Registration
2.1 Age Requirement
Access to Pelican Casino is strictly reserved for individuals who are 18 years of age or older. This is a non-negotiable requirement. We take our age verification obligations seriously and employ a range of technical and procedural measures to prevent underage gambling.
If we have reason to believe a Player is under the age of 18, we will suspend the account immediately, withhold any funds or winnings, and conduct a thorough identity investigation. Any deposits made by a person under the legal gambling age will be returned to the deposit method used, minus any applicable processing fees, once the matter is resolved.
2.2 Account Registration
Each Player may hold only one account on pelican-casino-au.com. The creation of duplicate or multiple accounts is strictly prohibited and may result in permanent account closure and forfeiture of all associated funds and bonuses.
During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. Any material misrepresentation may result in the immediate suspension or termination of your account.
You are solely responsible for the security and confidentiality of your login credentials. Pelican Casino bears no liability for any losses arising from unauthorised access to your account where you have failed to maintain appropriate security measures.
2.3 Restricted Jurisdictions
Pelican Casino does not accept Players who are residents of, or physically located in, jurisdictions where online gambling is expressly prohibited by local law or where we are not permitted to operate. These restricted territories currently include Cyprus, France, Hungary, Iran, Lithuania, the Netherlands, North Korea, Russia, Slovakia, Sweden, Turkey, the United Kingdom, and the United States of America.
It is the sole responsibility of the Player to ensure that their participation is lawful under the laws of their own jurisdiction. If you access the Casino from a jurisdiction in which online gambling is restricted or prohibited, you do so at your own risk and legal liability.
3. Know Your Customer (KYC) and Identity Verification
3.1 Verification Requirements
As part of our obligations under anti-money laundering (AML) and responsible gambling frameworks, Pelican Casino conducts identity verification on all registered Players. You may be required to submit the following documentation at any point:
A valid, government-issued photo identification document (such as a passport, driver’s licence, or national identity card); a proof of residential address dated within the last three months (such as a utility bill, bank statement, or government correspondence); and, where payments are made via card or bank account, confirmation of ownership of the financial instrument used.
3.2 Timing of Verification
Identity verification may be requested at the time of registration, prior to processing any withdrawal, or at any time during your use of the Casino’s services at our reasonable discretion. Failure to complete KYC verification within the timeframe requested will result in the suspension of withdrawal rights until the matter is resolved.
3.3 Document Processing
All documents submitted are handled securely and in accordance with our Privacy Policy. Pelican Casino uses verification processes that comply with applicable data protection standards. Personal information collected for KYC purposes is used solely for identity verification, fraud prevention, and compliance with legal obligations.
4. Deposits and Withdrawals
4.1 Accepted Payment Methods
Pelican Casino offers Australian Players a range of payment options including eWallets, credit and debit cards, cryptocurrency, and eVouchers. The availability of specific payment methods may vary depending on your location and the current offering on the website.
4.2 Minimum Deposits and Withdrawals
The minimum deposit amount at Pelican Casino ranges from AU$10 to AU$20, depending on the selected payment method. Players are advised to check the cashier section for the applicable minimum for their chosen option.
Cryptocurrency transactions are highly recommended for Australian Players owing to their speed, reliability, and seamless processing. Deposits made via crypto are typically credited near-instantly.
4.3 Withdrawal Policy
Withdrawal requests must be submitted through the same payment method used to make your original deposit. This requirement forms part of our AML compliance framework and applies to all Players without exception.
Prior to approving any withdrawal, Pelican Casino requires that KYC verification has been successfully completed. Withdrawals submitted before identity documents are verified will be placed on hold until verification is finalised.
We process withdrawal requests as promptly as reasonably possible. Processing times may vary depending on the payment method selected and any additional verification steps required. The Casino reserves the right to request further documentation in relation to large withdrawal requests or where unusual activity has been detected on an account.
4.4 Currency
Australian Players may transact in Australian Dollars (AUD). Where currency conversion is necessary, the applicable exchange rate will be applied at the time of the transaction, and the Casino bears no liability for any fluctuations in exchange rates.
5. Bonuses and Promotions
5.1 Welcome Bonus
New Players registering at pelican-casino-au.com are eligible to receive a welcome bonus package of up to AU$1,500. Additionally, a No Deposit Bonus of $15 is available to newly registered Players upon completing the account profile and confirming email ownership.
Bonuses are subject to the specific terms attached to each individual offer. By accepting any bonus, you agree to the wagering requirements, eligible games, minimum odds, maximum bet restrictions, and any other conditions associated with that promotion.
5.2 Wagering Requirements
Unless otherwise specified in the individual promotion terms, bonuses carry a wagering requirement of 30x to 50x the bonus amount before any associated winnings can be withdrawn. The No Deposit Bonus specifically carries a wagering requirement of 50x the bonus amount.
To withdraw winnings derived from a bonus, a linked deposit must first be made to associate your payment details with the account. This is a necessary step in our compliance process.
5.3 General Bonus Rules
Bonuses are intended for personal, recreational use only. The following conduct is prohibited in connection with bonus usage:
Placing bets that exceed the maximum permitted bet while a bonus is active; using bonuses in conjunction with low-risk or mathematically advantaged betting strategies (such as arbitrage betting or covering opposing outcomes); creating multiple accounts in order to claim bonus offers more than once; transferring, selling, or attempting to assign bonus funds to another Player or third party.
Pelican Casino reserves the right to void bonuses and associated winnings where it reasonably determines that a Player has exploited or abused promotional terms. Such determinations will be made in good faith based on available account data and betting history.
5.4 Promotional Validity
Unless stated otherwise, promotional offers expire within the timeframe specified in their individual terms. Expired bonuses and associated unclaimed free spins are automatically removed from Player accounts.
6. Games and Fair Play
6.1 Game Portfolio
Pelican Casino hosts over 2,000 online casino games, including online pokies, roulette, blackjack, baccarat, instant win games, and live dealer titles. The live casino offering is powered by Vivo Gaming, a provider operational in the industry since 2010.
All games available on pelican-casino-au.com are sourced from licensed software providers and have been independently tested to ensure fair and random outcomes. Return to Player (RTP) percentages and payout structures are available for review within each game’s information panel.
6.2 Game Availability
The availability of specific games may vary by jurisdiction or be subject to temporary maintenance outages. Pelican Casino does not guarantee the continuous, uninterrupted availability of any particular game title and accepts no liability for loss of play caused by technical issues outside our reasonable control.
6.3 Malfunction Policy
In the event of a technical malfunction affecting any game, all related bets and associated outcomes for the affected round will be declared void. Affected wagers will be refunded to the Player’s casino balance. The Casino does not accept liability for losses incurred as a result of a technical error.
7. Player Conduct and Prohibited Activities
By using the services of Pelican Casino, you agree that you will not:
Engage in any form of cheating, collusion, or use of prohibited software (including but not limited to bots, automated scripts, or artificial intelligence tools) to gain an unfair advantage; access your account while in a jurisdiction where online gambling is prohibited; use the Casino for money laundering, fraud, or any other unlawful purpose; create accounts on behalf of a third party or share your account with another individual; engage in abusive, threatening, or harassing behaviour toward Casino staff or other players; exploit software bugs or errors for financial gain.
Any breach of these prohibitions may result in immediate account suspension, cancellation of all pending withdrawals, forfeiture of bonus funds, and, where required by law, reporting to relevant regulatory or law enforcement authorities.
8. Responsible Gambling
8.1 Our Commitment
Pelican Casino is committed to promoting responsible gambling practices. We recognise that for some individuals, gambling may become problematic, and we take our role in player protection seriously.
8.2 Self-Management Tools
The following tools are available to all registered Players via the account settings menu:
Deposit Limits: You may set a daily, weekly, or monthly cap on the total amount you deposit. Limits can be decreased immediately and increased only after a mandatory cooling-off period.
Session Time-Outs: You may request a temporary break from gambling of 24 hours or longer. During a time-out, access to gambling features is suspended.
Self-Exclusion: You may request permanent or extended self-exclusion from pelican-casino-au.com. Once activated, self-exclusion cannot be reversed for the duration of the chosen exclusion period. Any attempt to open a new account during a self-exclusion period will result in the immediate closure of that account and forfeiture of any funds deposited.
Reality Checks: Periodic notifications reminding you of the duration and outcome of your current gaming session are available for activation.
8.3 Support Resources
If you are concerned about your gambling habits or those of someone you know, we encourage you to contact the following Australian organisations for confidential support:
Gambling Help Online is available 24 hours a day, 7 days a week at gamblinghelponline.org.au and by phone on 1800 858 858. The National Gambling Helpline can be reached on 1800 522 777. Lifeline provides general crisis support at 13 11 14.
8.4 Underage Gambling Prevention
Pelican Casino strongly supports measures to prevent underage gambling. If your device is shared with or accessible to minors, we encourage you to install appropriate filtering or parental control software to restrict access to gambling websites.
9. Anti-Money Laundering Policy
Pelican Casino maintains a strict Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) policy in accordance with its Curacao licence obligations and international best-practice standards.
We are required to monitor transactions for suspicious activity and may report any concerns to the relevant regulatory or law enforcement authorities without prior notice to the Player. Where we detect potential money laundering or fraud, we reserve the right to freeze accounts, place holds on withdrawals, and request further documentation pending investigation.
Deposits must be made from payment accounts or instruments registered in the Player’s own name. Third-party payments are not accepted. Any funds deposited from an unverified or third-party source may be returned and the account suspended.
10. Privacy and Data Protection
Pelican Casino collects, stores, and processes personal information in accordance with its Privacy Policy, which forms part of these Terms by reference and is available at pelican-casino-au.com. Personal data is used for account management, identity verification, fraud prevention, marketing (where consented), and regulatory compliance.
We do not sell personal information to third parties for commercial purposes. Your data is stored securely and accessed only by authorised personnel and trusted third-party service providers operating under appropriate data processing agreements.
You have the right to request access to, correction of, or deletion of your personal data, subject to our legal retention obligations. To exercise these rights, contact our support team via the details provided on the website.
11. Intellectual Property
All content on pelican-casino-au.com, including but not limited to the Casino’s name, logo, website design, graphics, game content, text, and software, is the intellectual property of Wot N.V. or its licenced content providers. Nothing on this website grants you any right to use, reproduce, distribute, or modify any such material without express written consent.
Unauthorised reproduction or redistribution of any part of the website’s content constitutes a breach of these Terms and may infringe applicable copyright and intellectual property laws.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Pelican Casino shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the website or its services, including but not limited to gambling losses, loss of profits, or loss of opportunity.
The Casino does not guarantee that the website will be available without interruption, error-free, or free of viruses or other harmful components. You access the website and use its services at your own risk.
Nothing in these Terms limits our liability for fraud, gross negligence, or any matter where limitation of liability is prohibited by law.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of Curacao. Any dispute arising out of or in connection with these Terms or your use of the Casino’s services shall first be addressed through our internal complaints procedure.
To raise a complaint, contact our customer support team via the methods listed on pelican-casino-au.com. We aim to acknowledge complaints within 48 hours and resolve them within 14 days wherever practicable. If a complaint cannot be resolved internally, it may be referred to the relevant dispute resolution body under the Curacao Gaming Authority’s framework.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and any applicable Bonus Terms, constitute the entire agreement between you and Wot N.V. with respect to your use of pelican-casino-au.com and supersede all prior agreements, representations, or understandings relating to the same subject matter.
16. Contact Information
If you have any questions regarding these Terms or require assistance with your account, please contact the Pelican Casino support team through the live chat function or the contact page available at pelican-casino-au.com. Our customer support team is available 24 hours a day, 7 days a week.
Gambling is intended for entertainment purposes only. If gambling is affecting your life or the lives of those around you, please seek help. You can reach Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au.