Relevance verified: 02.04.2026
About This Policy
Pelican Casino operates the website pelican-casino-au.com and is committed to being open about how it collects and uses data relating to visitors and players. This Cookie Policy explains what cookies are, how Pelican Casino uses them, the choices available to you, and how you can manage your preferences.
This policy applies to all users accessing pelican-casino-au.com from Australia and should be read alongside our Privacy Policy and Terms and Conditions. By continuing to browse and use our website, you acknowledge that cookies may be placed on your device in accordance with the practices described below.
What Are Cookies
Cookies are small text files that are stored on your computer, tablet, smartphone, or other internet-connected device when you visit a website. They are widely used across the internet to make websites work, to work more efficiently, and to provide useful information to website owners.
Cookies do not contain executable code and cannot carry viruses or install malware on your device. They simply store information that helps a website remember who you are, what you prefer, and how you interact with it during a session or across multiple visits.
Some cookies are placed directly by Pelican Casino (known as first-party cookies). Others may be placed by third-party service providers acting on our behalf, such as analytics platforms or responsible gambling tools.
Our Legal Obligations Under Australian Law
Pelican Casino handles personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) outlined within it. Where cookies collect, store, or transmit information that could identify you as an individual, either alone or in combination with other data, that information is treated as personal information under Australian law.
We are required to handle personal information transparently, to collect it only for purposes that are lawful and directly related to our functions, and to give you the opportunity to understand and manage how your information is used. This policy fulfils that obligation in relation to cookie-based data collection.
If you have questions about how your personal information is managed more broadly, please refer to our Privacy Policy available at pelican-casino-au.com/privacy-policy/.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of pelican-casino-au.com. Without them, core features such as logging into your account, navigating between pages, accessing your player dashboard, processing deposits and withdrawals, and using our responsible gambling tools would not function correctly. Because these cookies are indispensable to delivering services you have explicitly requested, they are placed automatically and cannot be switched off through our cookie management tool.
Examples of what these cookies do include: keeping your session active while you play, preventing duplicate form submissions, maintaining your login state between pages, and enforcing security controls that protect your account.
Functional Cookies
Functional cookies allow our website to remember choices you have made and preferences you have set, providing a more personalised experience. This includes language preferences, your chosen currency, display settings, and whether you have acknowledged specific notices during your visit.
These cookies do not track your activity for marketing purposes. They simply help us deliver a consistent experience that reflects your preferences each time you visit.
Analytics and Performance Cookies
We use analytics cookies to understand how visitors interact with pelican-casino-au.com. This information helps us identify which areas of the site are most popular, where players encounter difficulties, and how the overall performance of the website can be improved.
Data collected through analytics cookies is aggregated and is not used to identify you personally. We use this information solely to improve the quality and usability of our services. The analytics tools we rely upon are configured to anonymise IP addresses and process data in accordance with applicable Australian privacy standards.
Responsible Gambling Cookies
Pelican Casino places a high priority on player wellbeing. Certain cookies exist specifically to support responsible gambling measures. These cookies may record self-exclusion statuses, deposit limit settings, session time reminders, and cooling-off period data. They play a critical role in ensuring that the player protections you set up in your account are applied consistently and reliably across every visit.
These cookies cannot be disabled. Disabling them could result in your responsible gambling preferences not being enforced, which would be contrary to your safety and our obligations as an operator.
Marketing and Targeting Cookies
With your consent, Pelican Casino may use marketing cookies to deliver promotional content and bonus offers that are relevant to your interests and activity on our platform. These cookies may also be used by trusted third-party partners to measure the effectiveness of advertising campaigns and to prevent the same advertisement from appearing to you repeatedly.
You are not required to accept marketing cookies to use the core features of pelican-casino-au.com. You can withdraw consent at any time through the cookie preference panel.
Third-Party Cookies
Some features and services available through pelican-casino-au.com involve third-party providers who may set their own cookies on your device. These parties include but are not limited to analytics providers, payment processing services, live chat and customer support platforms, and game software studios whose titles are hosted within our platform.
Pelican Casino does not control the cookies placed by these third parties. Each provider operates under its own privacy and cookie policies. We take reasonable steps to work only with providers whose data handling practices are consistent with applicable standards, but we encourage you to review the privacy policies of any third parties whose cookies may be placed during your visit.
Session Cookies vs Persistent Cookies
Cookies fall into two broad categories based on how long they remain on your device. Session cookies exist only for the duration of your browsing session and are deleted automatically when you close your browser. They are primarily used to manage login states and navigation during a single visit.
Persistent cookies remain on your device for a defined period after your session ends, or until you manually delete them. They are used to remember your preferences across return visits and to support ongoing features such as responsible gambling tools and loyalty programme tracking. The retention periods applicable to persistent cookies vary by cookie type and are reviewed periodically to ensure data is not retained longer than necessary.
How to Manage Your Cookie Preferences
You have several options available to manage how cookies are handled on your device.
When you first visit pelican-casino-au.com, you will be presented with a cookie consent notice that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to and update these preferences at any time by accessing the cookie settings link in the footer of our website.
You may also manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored by websites you have visited. The following links provide guidance for common browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
Please be aware that blocking or deleting cookies, particularly strictly necessary and responsible gambling cookies, may affect the functionality of certain features on pelican-casino-au.com. In particular, disabling essential cookies may prevent you from logging into your account or accessing certain game types.
Cookies and Responsible Gambling Obligations
Pelican Casino is operated by WoT N.V. and holds a gaming licence issued by the Curaçao Gaming Authority. As part of our commitment to operating responsibly, we use cookies and related technologies to support the following player protection measures:
- Enforcing age verification and identity confirmation processes
- Applying deposit limits, wagering limits, and session limits that players have voluntarily set
- Honouring self-exclusion and cooling-off requests across all visits
- Delivering responsible gambling reminders and notifications during extended play sessions
- Preventing access to gambling features by users who are under the minimum legal age of 18
These measures reflect our recognition that responsible gambling tools only work when they are consistently applied, and cookies play a role in ensuring that consistency.
If you are concerned about your gambling behaviour, you can access responsible gambling resources, including self-exclusion tools, directly through your account dashboard or by contacting our support team around the clock via the live chat function on pelican-casino-au.com.
Data Retention and Security
Cookie data that constitutes personal information under the Privacy Act 1988 (Cth) is retained only for as long as is necessary for the purposes outlined in this policy and our Privacy Policy. We implement appropriate technical and organisational safeguards to protect cookie-related data from unauthorised access, disclosure, or misuse, including SSL/TLS encryption across all pages of pelican-casino-au.com.
Aggregated and anonymised analytics data that cannot be used to identify any individual may be retained for longer periods for the purpose of improving our services.
Changes to This Cookie Policy
Pelican Casino reserves the right to update this Cookie Policy at any time to reflect changes in technology, legislation, our services, or best practice. When material changes are made, we will take reasonable steps to notify you, which may include displaying a notice on the website or updating the cookie consent notice.
Your continued use of pelican-casino-au.com following any update to this policy will constitute your acceptance of the revised terms, to the extent permitted by Australian law.
Contact Us
If you have any questions about this Cookie Policy or how your personal information is handled by Pelican Casino, please contact our support team through the live chat feature available on pelican-casino-au.com or by emailing us at the address listed in our Privacy Policy. Our support team is available 24 hours a day, 7 days a week.
For formal privacy complaints, you also have the right to contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy rights under Australian law have not been respected.
Pelican Casino supports responsible gambling. If you or someone you know needs help, contact the National Gambling Helpline on 1800 858 858 or visit gamblinghelponline.org.au. You must be 18 or older to register and play.